Shipping Damages
Damage or loss incurred during shipment is the delivery company's responsibility. Claims must be properly filed with the delivering carrier. Although the addressee must initiate damage claims against the shipper, we will be happy to assist you.
Lost/Stolen Packages
We are not responsible for lost or stolen packages, if the USPS or tracking indicates the package was delivered, we will not reship orders that have been lost or stolen. Please contact your mail carrier if your package is listed as delivered but you have not received it.
Damaged Items
When your order arrives, please inspect the products for any damage that may have occurred. If a product arrives damaged due to improper packaging or sealing on our part, we will gladly replace the item. To initiate a replacement please send an email to unsulliedbody@gmail.com, and please include your Order Number as well as pictures.
Lost/Stolen Packages
We are not responsible for lost or stolen packages, if the USPS or tracking indicates the package was delivered, we will not reship orders that have been lost or stolen. Please contact your mail carrier if your package is listed as delivered but you have not received it.
Damaged Items
When your order arrives, please inspect the products for any damage that may have occurred. If a product arrives damaged due to improper packaging or sealing on our part, we will gladly replace the item. To initiate a replacement please send an email to unsulliedbody@gmail.com, and please include your Order Number as well as pictures.